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Schoology google drive login error9/7/2023 ![]() However, here are a few basic troubleshooting steps you can try before checking with your ISP or network hardware manufacturer’s website for support links. The Technology Department is unable to provide support for home networks. Verify the webcam and microphone are set to "allow" for the site.ĭistrict computing devices are configured to allow connections to home and public WiFi networks.If you missed the dialogue box that asked permission the first time, here's how you can change the setting in Chrome: Click the icon to the left of the website address, then click on site settings. For privacy reasons, you also have to give permissions to the website to access your camera and microphone.If you aren't able to activate your webcam on a videoconference, the first and best step is to restart your computer.If you're having issues with Google Meet, open the Troubleshooting and help menu and include a screenshot of the network & system data in a support ticket.You can also keep up to date on new features in Meet.To learn more about Google Meet, visit the Training Center.Here's Kami's YouTube playlist on how to use the many tools within their app.Password Resets - If you cannot login to the support center, please email Please refer to these written directions or this video guide showing the student experience of submitting a Kami assignment though Schoology. Here are instructions on how to submit a support ticket. Once your ticket has been submitted, you can check the status by going back into the Support Center, and selecting "Check Ticket Status." Someone from our team likely will have left you a message including next steps or directions. Please include as many details as possible such as the specific error message you see & steps taken to get to the error. ![]() ![]() If you still aren't able to find an answer using both of these areas, submit a tech Support Center ticket. Login with your student's Google account. Welcome to our Technology Support Hub! If you're looking for solutions to the most common issues we hear about, review the items below.Īre you wondering if the trouble you're experiencing is due to an application outage? Check the digital tools status index to the right to see if there are any known issues the provider is aware of. ![]()
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